The Tulalip Tribes
The Tulalip Tribes publicly announces that Indian Preference in hiring shall apply to Tulalip Tribal job opportunities according to our Preference Code.
DEPARTMENT: Village of Hope
JOB SUMMARY: The Resident Aide will answer incoming calls and greet guests courteously and compassionately. Determine general program eligibility and obtain any necessary documentation for Village of Hope applications, update and maintain the waiting list, maintain confidentiality, create client files, log in/out activities, and enforce policy and procedures of the Village of Hope. This position will be around families and children staying at the Village of Hope.
COMPENSATION: $19.82 hr.
MINIMUM REQUIRED EDUCATION
- High School Diploma or GED equivalent.
MINIMUM RELATED EXPERIENCE
- Two (2) years of customer service experience, interacting with angry, upset, or intoxicated individuals.
- Two (2) years of experience working in an office environment.
- One (1) year of computer experience utilizing Microsoft Office programs.
- One (1) year of experience utilizing communication skills both verbal and written.
- One (1) year of experience working with diverse cultures, specifically Native Americans, vulnerable populations or in a social service setting.
- Two (2) years of experience with conflict resolution preferred.
SKILLS TESTING
- Correspondence
REQUIRED LICENSES/CERTIFICATIONS/PREREQUISITES
- WA State Driver’s License. (Personal Auto Insurance)
- Must adhere to the Motor Vehicle Regulations (Abstract Required)
- Employment is contingent upon successful completion of a pre-employment background check
TERMS OF EMPLOYMENT: This is a regular Full-Time position.